Purpose: Ensure effective communication with current and potential clients as part of a special project - including information support, invitations, customer engagement, reactivation and feedback collection.
Key Responsibilities1. Outbound Calls (based on the company database): ● Inform clients about promotions, products, events, and new launches. ● Invite clients to meetings, Zoom presentations, and offline events. ● Reactivate “inactive” clients (those who haven’t engaged for 3+ months). Feedback Collection and Processing: ● Record client interests, objections, questions, and call outcomes. ● Provide summarized information to the supervisor. Reporting and Data Management: ● Maintain daily reports on client status, results, and next steps. ● Segment clients by category (e.g., potential customer, product interest, business interest, etc.). Communication via Messengers: ● Send and duplicate invitations and information via WhatsApp, Telegram, etc. Provide clients with links, reminders, and follow-up messages.
Requirements ● Native Spanish speaker (Spain) — required. ● Clear, articulate communication skills. ● Confident phone communication. ● Organized, accurate, and responsible approach to work. ● Experience in sales or customer service is a plus. ● Additional languages are an advantage.
Personal Qualities Friendly, open, and empathetic. Proactive and positive communication style.
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